Terms & Conditions

This website is operated by Asia investments Pty Ltd (ABN: 95 337 263 677).

General Usage

Please be aware that all usage of any graphic design and content from this website has to be approved by our team. Contact us at nick@ozsaracsons.com.au

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this “https://ozsaracandsons.com.au”). By accessing or using this site, you agree to these terms of use. If you do not agree to these terms you may not use this site.

Restocking Fee Policy

We normally do not give refunds if you simply change your mind, or make a wrong decision. In the instance we approve a refund, a 25% restocking fee is applicable.

You can choose between a refund, exchange or credit where the goods are faulty, have been wrongly described, are different from the sample shown to you or does not do what they are supposed to do.

Warranties will only be deemed valid if:

Defects have arisen solely from faulty materials or workmanship

The products have not received maltreatment, inattention or interference and have been used, serviced and maintained by the Buyer in accordance with the Seller’s specifications and recommendations

Accessories of any kind used by the Buyer are manufactured by or approved by the Seller

The seals of any kind on the Products remain unbroken; and

The Seller’s authorised representative has inspected the Products and has determined that a defect exists.

Consumables like globes, thermo couples, door seals and such items are not covered by warranty. If you have any further questions or would like a complete copy of our Terms and Conditions, please contact us.